“Free Global Shipping, from our workshop to your doorstep”

Privacy Policy

We believe that you have a right to know about what information we collect from you, and we want you to understand our commitment to protecting your privacy.

The information you provide (email, contact number, address etc.) shall be kept confidential and will not be disclosed to any third party, not even any marketing agency. Yet this information shall be ONLY utilized for sharing our coming offers, promotional updates and related stuff.

We never want to cause you any hassles!

Please note that this Privacy Policy does not apply to third party websites (“Third Party Services”), such as Facebook, Twitter, Pinterest, Instagram and Google+, that we do not own or control, even if you access them through our website, we cannot take responsibility for their practices, content, or privacy policies. We encourage you to carefully review the privacy policies of any Third Party Services you access so that you know how they use your information.

If you have any questions, feel free to ask us at ping@ibexstyle.com.

1. What Information does IBEX Collect?

There are two type of information we collect from you: ”Personal Information” (Information that can be used to identify you) and ”Non-Personal Information” (i.e., information that cannot be used to identify who you are). This Privacy Policy covers both types.

Personal Information we may collect from you includes:

  • your name, username, email address, and password
  • any data you provide to us (including data of your shoes size)
  • your contact information, such as your phone number, email, or social media handle (depending on how you contact us)
  • your billing address and shipping address, if you make purchases through our Services
  • survey responses to the extent you include Personal Information
  • live chats and customer service phone calls (If any)

The Non-Personal Information that we may collect from you includes:

  • the name of your internet service provider
  • the IP address of the computer you use to access our Services
  • the type of browser software you are using
  • the website address, if any, that linked you to our Site
  • the website address, if any, you leave our website and travel to
  • the operating system you are using
  • the date and time you access our Services
  • weblogs and other click stream data
  • survey responses to the extent you do not include Personal Information
  • search engine search terms and advertising clicks/actions
  • other non-personally identifiable traffic data

2. How We Collect Information?

We may collect your information in the following ways:

When you provide us information to make a purchase, we may request certain Personal Information from you to facilitate the transaction and to send the shoes to you. You may also provide us some Personal Information when you use certain services, such as custom shoes services. This may include (i) shoes size information, (ii) information such as your name, email address, billing and shipping address,

Information We Automatically Collect:

Like most websites, our Services may incorporate technology such as “cookies” that allow us to track the actions of users of our Services. Cookies collect Non-Personal Information.

Cookies are small files that web servers may place on your computer when you visit a website. You may be able to set your web browser to reject cookies entirely or require that it request permission from you before accepting each new cookie. You can also delete cookies from your hard drive once you leave a website.

Any user data collected via cookies or website session data (browser type, IP address etc.) shall be kept in our authorized database. And this will be utilized in knowing our market and origin of customer base, so that we shall be able to serve our valuable customers better in coming days.

3. How We Use the Information?

We may use Personal Information:

  • to facilitate the sale and delivery of your purchases
  • to contact you when necessary
  • to respond to your comments or questions
  • to make the Services easier
  • to provide recommendations to you
  • to send you information and marketing materials about services and products available through our Services
  • to provide you with additional information according to your preferences
  • to customize and personalize your experience with the Services
  • to generate anonymous statistics to help us improve the customer experience
  • to train our team members
  • for our other internal business purposes


4. We Reserve the Right to Revise and Update this Privacy Policy at Any Time.

We review this Privacy Policy time to time to make sure it complies with applicable law and conforms to changes in our business (If any). We may need to update this Privacy Policy, and we reserve the right to do so at any time.


5. What Personal Information you can access?

Through your account settings, you may access, and, in some cases, edit or delete the following information you’ve provided to us:

  • name and password
  • email address
  • billing address
  • mailing address


If you would like to: correct, amend or delete your any personal information we have, simply contact our Privacy Officer at ping@ibexstyle.com or by mail at
[Re: Privacy Query]

Al-Rehman Shopping Center, Main Shadbagh Road, New Shadbagh Lahore, PK 54000.

Cheers…! From IBEX Team.